DTS HEALTHCHECK
Does your new system meet the necessary maintenance and support requirements for optimal health? The DTS Healthcheck focuses on sustaining the longevity of your system’s hardware through consistently scheduled maintenance and assessments.
Depending on the demands of your organization and the complexity of your recently installed system, the results of your DTS Healthcheck may recommend that your system follow one or more of the following treatment plans:
Quality Assurance Visits
By servicing and reviewing your hardware habitually, DTS ensures proper function and long-term use. We test, clean and adjust your equipment, provide maintenance reports, and offer advice on various issues and enhancements that may impact or improve your system’s performance.
Formal Maintenance Reports
DTS provides you with complete maintenance reports outlining specific findings and recommendations captured from our quality assurance visits. We help you make sense of these reports and show you how to implement key changes to make the most of your system’s capabilities.
Software and Firmware Updates
Manufacturers often issue updates that work to improve the functionality of their products. DTS provides regular software and firmware upgrades throughout the duration of your service agreement to keep your system at the forefront of innovation through optimized performance.
Training and Retraining
DTS conducts regular training sessions during each quality assurance visit. These visits occur quarterly and additional training may be requested at any time.
Support & Warranties
From off-site services including telephone and email support, to on-site technical support with fast response times, DTS provides a complete range of support services. When issues arise, we’re there to help – quickly and efficiently. System hardware as well as all DTS workmanship is covered under warranty and we also offer extended warranties for your full protection. For more information about our warranties and support services, please visit our support page.
When quality takes priority, it shows.
Contact us today to learn more about how a custom Quality Assurance Plan for your company can play an important role in the optimization of your new system.