How We Work
DTS uses a thorough, calculated and proven process to produce one-of-a-kind audiovisual communication solutions. Our systematic method involves four key phases that we’ve coined the 4D Approach.
The 4D Approach
Discover
We consult with you and your team to accurately identify your specific functional and budgetary requirements. DTS creates what we call a solution lifecycle that addresses not only your present needs, but also those we anticipate in the future. The end result is a feasible, long-term solution.
Define
The scope of work is clearly outlined. We create a cohesive list of features, requirements, essential equipment, service needs and maintenance recommendations. Each element of your project is defined in an easy-to-understand format to establish a solid foundation for design and development.
Design
A complete solution blueprint is created. This detailed document sketches all architectural designs, engineering plans, applicable environmental systems and product positioning. All mechanical, electrical and communications requirements are identified and set into motion.
Develop
We build according to the floor plan. Designers and builders work collaboratively as a single team to ensure seamless system delivery. We help you transition from old to new, validating new operations and managing risk along the way.
Post Implementation
After the successful installation of your new audiovisual system, DTS provides comprehensive training and support services. Over the first few months, it is common to experience some level of difficulty as you work your way through the system and familiarize yourself with its functionalities. We conduct detailed training sessions that explain each program feature, and the DTS Customer Service Department is always available to assist you with any issues you may encounter.
To learn more about how the DTS 4D Approach applies to your project, contact us today.